Category Management for GROHE Showers Thermo stats and the link between GROHE s headquarters in Düsseldorf and the plant in Lahr He and Souchon have plenty of back and forth when working together but in the end it s all about getting the best result Our aim is always the same to find the best solution he says Putting the customer s needs first is what guides Souchon in his daily work It s an approach that he brought to Lahr when he took over as factory manager a couple of years ago Since then the plant has added 150 employ ees and also increased automation significantly It s no wonder that production has gone up by 50 under his leadership This is also one of the reasons why GROHE s management decided to double down and invest in the Lahr plant Having people and machines working together side by side is one of the keys to our success Souchon says Meanwhile at the assembly station the small but com plex machine part behind the Smart Tip controller in the new SmartActive hand shower is being put together The small Stäubli a more delicate version of the massive big Stäubli turns three valves the size of a fingertip into one piece arduous work for human hands if repeat ed over and over But it s nothing more than a standard ized process for a robot that only needs a bit of lubricant here and there However the human touch is still crucial at several points in the production process For one no GROHE product leaves the plant without undergoing a rigorous manual and or automated quality control process The person who oversees this is Susanne Huber an indus trial engineer and project manager for GROHE At the moment 80 to 90 of her work revolves around the new SmartActive hand shower line It makes me proud to finally hold this finished product in my hands she says So many people were involved in its production Huber is a company lifer having spent all twelve years of her studies and career at GROHE I really appreciate my colleagues and our team spirit We have worked through a lot of challenging projects together It s a community sentiment that Souchon echoes If we manage to have fun working together we ll get things done he says He s well known for leaving his office door open in the morning for employees to come in and talk blow off steam or suggest new ideas This open door policy is what makes Lahr unique as Fuchs who s spent a long time in the industry confirms Quality technology design and sustainability are a given at GROHE he says But to put humans first whether it s the customer and their needs or our employees and their ideas that s the special thing about Lahr Where does this culture of togetherness and fruitful friction come from Fuchs and Souchon instantly agree It s the Baden mentality People here are very open and friendly with each other Here traditional German ingenuity meets an unexpected sense of cordiality just like how tried and true techniques meet tomorrow s big new ideas And most of all it s the starting place for some of the best shower systems in the world on their way to delight customers from L A to Dubai to Lahore Industrial engineer Susanne Huber oversees the quality control process She takes great pride in holding the finished product in her hands grohe com Master en 193x257 GROHE BW Magazine 1 2019 Content 150dpi 31 11 11 19 17 16

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